Frequently Asked Questions
Q. How do I place a order?
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A. Orders can be placed by completing the contact form here on our site. Please be sure to leave all information concerning the treats that you're requesting.
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Q. How far in advance should I order?
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A. We prefer at least 2 weeks notice, however placing an order during the early stage of your planning, will assure that your date is available for booking. Orders with less than 5 days notice will have a rush fee added to the total .
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Q. Is there a minimum to place an order?
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A. Yes, there is $75 minimum for all orders placed.
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Q. Is a deposit needed to place an order?
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A. Yes, a 50% non- refundable deposit is due within 1 week of invoice for advanced notice (at least 3 weeks)orders with the remainder balance due no later than 1 week before order due. Full payment (Non- refundable) due within 24 hours of invoice for orders with than 2 week notice or less. PLEASE NOTE: Your date is not booked until deposit/ or payment is received.
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Q. Where are you located?
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A. We are located in Columbia Maryland. The location of the pick up depends on the date and time of pick up. Regular pick ups are on Saturday at 10:30 am
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Q. Do you deliver?
A. Yes, we deliver. The cost is $25 for the first 10 miles and an additional $2 a mile round trip outside the first 10 miles.